Frequently Asked Questions (FAQ)
1. What is Trendfy?
Trendfy is an online lifestyle store offering a wide range of trendy and high-quality products, from fashion and accessories to home essentials and tech gadgets. Our goal is to bring the latest and most useful products directly to you at affordable prices.
2. How do I place an order?
Simply browse through our product categories, select the items you want, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your order with secure payment options.
3. Do you offer free shipping?
We offer free shipping on orders over a certain value. For smaller orders, a minimal shipping fee may apply, which will be displayed at checkout.
4. How long does delivery take?
Orders are usually processed within 1-2 business days. Delivery times vary depending on your location, but most orders are delivered within 3-5 business days.
5. Can I return or exchange my order?
Yes! If you’re not satisfied with your purchase, you can return or exchange the product within 7 days of receiving it. Please refer to our Returns & Exchanges policy for more details.
6. How can I contact customer support?
You can contact our customer support team 24/7 via email at support@trendfy.com or through our live chat on the website.
7. Is my payment secure?
Absolutely! We use secure payment gateways to ensure that all your transactions are processed safely. Your personal and payment information is always protected.
8. Do you ship internationally?
Currently, we only ship within Pakistan, but we’re working on expanding our delivery services to other countries in the near future.